How to Add Users

You can add multiple users on the Account > Users page. Adding users allows you to share the PCI scanning and reporting responsibilities. All users have the same privileges to access and manage questionnaires and external network scans.

What are the steps?

Go to Account > Users. Click New User above the list. Enter the user's contact information and login. Note: The user login must be unique and must include the @ character, such as john@company. This is the login the user will use to connect to the service. Click Save.

What happens next?

The new user will receive an email with instructions for logging in to the PCI compliance service. The email includes a secure link to an online registration form containing the URL to the service, the user's login, and an automatically generated "strong" password. The user can change the login credentials after logging in for the first time.

Still have questions?

What does the Pending user status mean?