If you have a Trial PCI account, you cannot remove IPs. In this case you may submit a request for the removal of IPs that are currently in your account and a support representative will process your request. If you have Express PCI, this workflow is not available.
Important! A support representative can remove an IP from your account only when these conditions are true: 1) no scan is currently running on the IP within your account, 2) the IP is not included in the target of any scheduled scans within your account, and 3) the IP is not included in a scan currently being imported from the VM module to your account.
Go to Account > IP Assets and select Remove IPs. In the field provided, enter the IP addresses and ranges, separated with commas. See IP Formats for help. Then click the Request Removal of Hosts button to submit your request to Technical Support.
This confirmation message appears when your request is submitted and a support representative will process your request:
Request for removal of IPs submitted successfully.
Requested IPs will be removed from your account when a support representative processes your request. You will be notified via email.
Removed IPs will be removed from your account and from the scope of current network status.
QIDs that were previously detected on removed IPs are deleted from the Current Vulnerabilities list.
Any history information in previous scans and submitted reports will remain unaffected.
Removed IPs cannot be included in future reports. To include the removed IPs at a later time, you will need to re-add and then re-scan the IPs.