Banks are able to sign up to use the PCI compliance service, enabling them to view submitted PCI compliance documents and track PCI compliance status for their merchants through the PCI Compliance Service's web application.
Go to Account > Settings and then scroll down to the Bank information section. Click Edit and look at the banks listed in the Bank Name menu. These are participating banks.
If your acquiring bank is a participating bank, be sure to select it in the Bank Name menu so the bank can view your submitted documents and track your PCI compliance status through the PCI compliance service. You can add up to 5 banks to your account. As you submit questionnaires and network scan reports, they become immediately available for viewing by your banks.
If your bank is not a participating bank, then it will not appear in the Bank Name menu. Scroll down to the Other Banks section at the bottom of the page and enter the bank name in the field provided. If you don't have a participating bank, then no bank has direct access to your submitted questionnaires and network reports through the PCI compliance service's web application. If this is the case, you must download your attested network reports and submitted questionnaires in PDF format and send them to your acquiring bank using a method outside of the web application.